2020 Cadillac XT5 problems
What owners report to NHTSA, grouped by component, with the recalls that cover them.
NHTSA has 23 owner complaints on file for the 2020 Cadillac XT5, filed between 2019-12-09 and 2026-09-22. The most common problem areas are the power train (7, 30%), steering (6, 26%) and engine (4, 17%). None of the complaints reports a crash, fire or injury. NHTSA lists 5 recalls for this model year.
Last updated: · Source: NHTSA complaints and recalls databases
2020 Cadillac XT5 complaints by component
| Component | Complaints | Share | Crashes | Fires | Injuries |
|---|---|---|---|---|---|
| Power train | 7 | 30% | 0 | 0 | 0 |
| Steering | 6 | 26% | 0 | 0 | 0 |
| Engine | 4 | 17% | 0 | 0 | 0 |
| Unknown or other | 3 | 13% | 0 | 0 | 0 |
| Back over prevention | 2 | 9% | 0 | 0 | 0 |
| Electrical system | 2 | 9% | 0 | 0 | 0 |
| Service brakes | 2 | 9% | 0 | 0 | 0 |
| Vehicle speed control | 2 | 9% | 0 | 0 | 0 |
| Engine and engine cooling | 1 | 4% | 0 | 0 | 0 |
| Exterior lighting | 1 | 4% | 0 | 0 | 0 |
| Forward collision avoidance | 1 | 4% | 0 | 0 | 0 |
| Fuel/propulsion system | 1 | 4% | 0 | 0 | 0 |
| Seat belts | 1 | 4% | 0 | 0 | 0 |
| Structure | 1 | 4% | 0 | 0 | 0 |
| Visibility/wiper | 1 | 4% | 0 | 0 | 0 |
A complaint can name several components, so shares can add up to more than 100%. Crashes, fires and injuries are as reported by owners.
The top problem areas, in plain English
Each summary is built from the complaint counts and NHTSA recall notices, not from individual owner stories.
Power train: 7 complaints
- 7 complaints of 23 (30%) name the power train — the transmission, transfer case, driveshafts and axles.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Cadillac XT5 covers this system.
Steering: 6 complaints
- 6 complaints of 23 (26%) name the steering — the steering wheel, column, gear and power-steering assist.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Cadillac XT5 covers this system.
Engine: 4 complaints
- 4 complaints of 23 (17%) name the engine.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Cadillac XT5 covers this system.
Back over prevention: 2 complaints
- 2 complaints of 23 (9%) name the back over prevention — the rear-view camera and rear back-over warning systems.
- None of these complaints reports a crash, fire or injury.
- One NHTSA recall covers this system on the 2020 Cadillac XT5; the recall, campaign 22V709000, says: “The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.”
Electrical system: 2 complaints
- 2 complaints of 23 (9%) name the electrical system — wiring, battery and charging, fuses, control modules and in-car electronics.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Cadillac XT5 covers this system.
Service brakes: 2 complaints
- 2 complaints of 23 (9%) name the service brakes — the foot-brake system: pads, rotors, calipers, lines and ABS.
- 2 of them also name the vehicle speed control; none of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Cadillac XT5 covers this system.
When the complaints were filed
| Year filed | Complaints |
|---|---|
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 2 |
| 2022 | 3 |
| 2023 | 2 |
| 2024 | 2 |
| 2025 | 5 |
| 2026 | 7 |
What is counted
Owner complaints filed with NHTSA for the model names XT5, model year 2020. Complaints are unverified owner reports; a recall is NHTSA's confirmed safety defect. See the 2020 Cadillac XT5 recalls.
Frequently asked questions
What are the most common problems with the 2020 Cadillac XT5?
By NHTSA owner complaints, the 2020 Cadillac XT5's most common problem areas are the power train (7 of 23 complaints), steering (6 of 23 complaints) and engine (4 of 23 complaints).
How many complaints does the 2020 Cadillac XT5 have?
NHTSA has 23 owner complaints on file for the 2020 Cadillac XT5.
Is there a recall for the 2020 Cadillac XT5's problems?
NHTSA lists 5 recalls for the 2020 Cadillac XT5; 1 of the top 6 complaint areas have a matching recall. Recall repairs are free at a dealer; check your VIN for open recalls.