2020 Dodge Durango problems
What owners report to NHTSA, grouped by component, with the recalls that cover them.
NHTSA has 75 owner complaints on file for the 2020 Dodge Durango, filed between 2020-05-01 and 2026-09-16. The most common problem areas are the exterior lighting (23, 31%), electrical system (13, 17%) and power train (11, 15%). Owners reported 5 crashes, 3 fires and 9 injuries in these complaints. NHTSA lists 2 recalls for this model year.
Last updated: · Source: NHTSA complaints and recalls databases
2020 Dodge Durango complaints by component
| Component | Complaints | Share | Crashes | Fires | Injuries |
|---|---|---|---|---|---|
| Exterior lighting | 23 | 31% | 0 | 0 | 3 |
| Electrical system | 13 | 17% | 0 | 2 | 0 |
| Power train | 11 | 15% | 3 | 0 | 2 |
| Engine | 9 | 12% | 0 | 0 | 0 |
| Unknown or other | 9 | 12% | 0 | 1 | 1 |
| Air bags | 8 | 11% | 2 | 0 | 2 |
| Seat belts | 4 | 5% | 0 | 0 | 0 |
| Steering | 4 | 5% | 0 | 0 | 0 |
| Structure | 4 | 5% | 0 | 0 | 3 |
| Fuel/propulsion system | 3 | 4% | 0 | 0 | 0 |
| Service brakes | 3 | 4% | 0 | 0 | 0 |
| Vehicle speed control | 3 | 4% | 0 | 0 | 0 |
| Seats | 2 | 3% | 0 | 1 | 2 |
| Wheels | 2 | 3% | 0 | 0 | 0 |
| Latches/locks/linkages | 1 | 1% | 0 | 0 | 0 |
A complaint can name several components, so shares can add up to more than 100%. Crashes, fires and injuries are as reported by owners.
The top problem areas, in plain English
Each summary is built from the complaint counts and NHTSA recall notices, not from individual owner stories.
Exterior lighting: 23 complaints
- 23 complaints of 75 (31%) name the exterior lighting — headlights, tail and brake lights and turn signals.
- 3 of them also name the structure; owners reported 3 injuries in these complaints.
- No NHTSA recall for the 2020 Dodge Durango covers this system.
Electrical system: 13 complaints
- 13 complaints of 75 (17%) name the electrical system — wiring, battery and charging, fuses, control modules and in-car electronics.
- 4 of them also name the engine; owners reported 2 fires in these complaints.
- No NHTSA recall for the 2020 Dodge Durango covers this system.
Power train: 11 complaints
- 11 complaints of 75 (15%) name the power train — the transmission, transfer case, driveshafts and axles.
- Owners reported 3 crashes and 2 injuries in these complaints.
- No NHTSA recall for the 2020 Dodge Durango covers this system.
Engine: 9 complaints
- 9 complaints of 75 (12%) name the engine.
- 4 of them also name the electrical system; none of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Dodge Durango covers this system.
Air bags: 8 complaints
- 8 complaints of 75 (11%) name the air bags — frontal, side and curtain air bags, their crash sensors and control module.
- 2 of them also name the seat belts; owners reported 2 crashes and 2 injuries in these complaints.
- One NHTSA recall covers this system on the 2020 Dodge Durango; the recall, campaign 21V280000, says: “The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.”
Seat belts: 4 complaints
- 4 complaints of 75 (5%) name the seat belts — belts, buckles, retractors and pretensioners.
- 2 of them also name the air bags; none of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Dodge Durango covers this system.
When the complaints were filed
| Year filed | Complaints |
|---|---|
| 2020 | 3 |
| 2021 | 6 |
| 2022 | 9 |
| 2023 | 8 |
| 2024 | 16 |
| 2025 | 21 |
| 2026 | 12 |
What is counted
Owner complaints filed with NHTSA for the model names DURANGO, DURANGO SRT, model year 2020. Complaints are unverified owner reports; a recall is NHTSA's confirmed safety defect. See the 2020 Dodge Durango recalls.
Frequently asked questions
What are the most common problems with the 2020 Dodge Durango?
By NHTSA owner complaints, the 2020 Dodge Durango's most common problem areas are the exterior lighting (23 of 75 complaints), electrical system (13 of 75 complaints) and power train (11 of 75 complaints).
How many complaints does the 2020 Dodge Durango have?
NHTSA has 75 owner complaints on file for the 2020 Dodge Durango, including 5 reported crashes and 3 reported fires.
Is there a recall for the 2020 Dodge Durango's problems?
NHTSA lists 2 recalls for the 2020 Dodge Durango; 1 of the top 6 complaint areas have a matching recall. Recall repairs are free at a dealer; check your VIN for open recalls.