2020 Mazda CX-9 problems
What owners report to NHTSA, grouped by component, with the recalls that cover them.
NHTSA has 19 owner complaints on file for the 2020 Mazda CX-9, filed between 2020-02-04 and 2026-06-30. The most common problem areas are the engine (5, 26%), electrical system (4, 21%) and fuel/propulsion system (3, 16%). Owners reported 1 crash and 1 injury in these complaints. NHTSA lists 1 recall for this model year.
Last updated: · Source: NHTSA complaints and recalls databases
2020 Mazda CX-9 complaints by component
| Component | Complaints | Share | Crashes | Fires | Injuries |
|---|---|---|---|---|---|
| Engine | 5 | 26% | 0 | 0 | 0 |
| Electrical system | 4 | 21% | 0 | 0 | 0 |
| Fuel/propulsion system | 3 | 16% | 0 | 0 | 0 |
| Unknown or other | 3 | 16% | 0 | 0 | 0 |
| Forward collision avoidance | 2 | 11% | 0 | 0 | 0 |
| Power train | 2 | 11% | 0 | 0 | 0 |
| Service brakes | 2 | 11% | 0 | 0 | 0 |
| Air bags | 1 | 5% | 1 | 0 | 1 |
| Back over prevention | 1 | 5% | 0 | 0 | 0 |
| Structure | 1 | 5% | 0 | 0 | 0 |
| Tires | 1 | 5% | 0 | 0 | 0 |
| Visibility/wiper | 1 | 5% | 0 | 0 | 0 |
A complaint can name several components, so shares can add up to more than 100%. Crashes, fires and injuries are as reported by owners.
The top problem areas, in plain English
Each summary is built from the complaint counts and NHTSA recall notices, not from individual owner stories.
Engine: 5 complaints
- 5 complaints of 19 (26%) name the engine.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Mazda CX-9 covers this system.
Electrical system: 4 complaints
- 4 complaints of 19 (21%) name the electrical system — wiring, battery and charging, fuses, control modules and in-car electronics.
- 2 of them also name the unknown or other; none of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Mazda CX-9 covers this system.
Fuel/propulsion system: 3 complaints
- 3 complaints of 19 (16%) name the fuel/propulsion system — the fuel tank, pump, lines, injectors and fuel-system controls.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Mazda CX-9 covers this system.
Forward collision avoidance: 2 complaints
- 2 complaints of 19 (11%) name the forward collision avoidance — forward-collision warning and automatic emergency braking.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Mazda CX-9 covers this system.
Power train: 2 complaints
- 2 complaints of 19 (11%) name the power train — the transmission, transfer case, driveshafts and axles.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Mazda CX-9 covers this system.
Service brakes: 2 complaints
- 2 complaints of 19 (11%) name the service brakes — the foot-brake system: pads, rotors, calipers, lines and ABS.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Mazda CX-9 covers this system.
When the complaints were filed
| Year filed | Complaints |
|---|---|
| 2020 | 1 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 2 |
| 2025 | 5 |
| 2026 | 6 |
What is counted
Owner complaints filed with NHTSA for the model names CX-9, model year 2020. Complaints are unverified owner reports; a recall is NHTSA's confirmed safety defect. See the 2020 Mazda CX-9 recalls.
Frequently asked questions
What are the most common problems with the 2020 Mazda CX-9?
By NHTSA owner complaints, the 2020 Mazda CX-9's most common problem areas are the engine (5 of 19 complaints), electrical system (4 of 19 complaints) and fuel/propulsion system (3 of 19 complaints).
How many complaints does the 2020 Mazda CX-9 have?
NHTSA has 19 owner complaints on file for the 2020 Mazda CX-9, including 1 reported crash.
Is there a recall for the 2020 Mazda CX-9's problems?
NHTSA lists 1 recall for the 2020 Mazda CX-9; 0 of the top 6 complaint areas have a matching recall. Recall repairs are free at a dealer; check your VIN for open recalls.