2020 Subaru Crosstrek problems
What owners report to NHTSA, grouped by component, with the recalls that cover them.
NHTSA has 69 owner complaints on file for the 2020 Subaru Crosstrek, filed between 2020-01-17 and 2026-09-12. The most common problem areas are the visibility/wiper (30, 43%), electrical system (11, 16%) and power train (9, 13%). Owners reported 6 crashes and 3 injuries in these complaints. NHTSA lists 0 recalls for this model year.
Last updated: · Source: NHTSA complaints and recalls databases
2020 Subaru Crosstrek complaints by component
| Component | Complaints | Share | Crashes | Fires | Injuries |
|---|---|---|---|---|---|
| Visibility/wiper | 30 | 43% | 0 | 0 | 0 |
| Electrical system | 11 | 16% | 1 | 0 | 0 |
| Power train | 9 | 13% | 1 | 0 | 0 |
| Unknown or other | 9 | 13% | 1 | 0 | 0 |
| Engine | 5 | 7% | 0 | 0 | 0 |
| Visibility | 4 | 6% | 0 | 0 | 0 |
| Forward collision avoidance | 2 | 3% | 0 | 0 | 0 |
| Fuel/propulsion system | 2 | 3% | 0 | 0 | 0 |
| Seat belts | 2 | 3% | 2 | 0 | 2 |
| Service brakes | 2 | 3% | 1 | 0 | 0 |
| Structure | 2 | 3% | 0 | 0 | 0 |
| Vehicle speed control | 2 | 3% | 2 | 0 | 1 |
| Back over prevention | 1 | 1% | 0 | 0 | 0 |
| Fuel system, gasoline | 1 | 1% | 0 | 0 | 0 |
| Seats | 1 | 1% | 0 | 0 | 0 |
A complaint can name several components, so shares can add up to more than 100%. Crashes, fires and injuries are as reported by owners.
The top problem areas, in plain English
Each summary is built from the complaint counts and NHTSA recall notices, not from individual owner stories.
Visibility/wiper: 30 complaints
- 30 complaints of 69 (43%) name the visibility/wiper — the windshield, windows, mirrors, wipers and defrosters.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Subaru Crosstrek covers this system.
Electrical system: 11 complaints
- 11 complaints of 69 (16%) name the electrical system — wiring, battery and charging, fuses, control modules and in-car electronics.
- 3 of them also name the engine; owners reported 1 crash in these complaints.
- No NHTSA recall for the 2020 Subaru Crosstrek covers this system.
Power train: 9 complaints
- 9 complaints of 69 (13%) name the power train — the transmission, transfer case, driveshafts and axles.
- Owners reported 1 crash in these complaints.
- No NHTSA recall for the 2020 Subaru Crosstrek covers this system.
Engine: 5 complaints
- 5 complaints of 69 (7%) name the engine.
- 3 of them also name the electrical system; none of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Subaru Crosstrek covers this system.
Visibility: 4 complaints
- 4 complaints of 69 (6%) name the visibility — the windshield, windows, mirrors, wipers and defrosters.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Subaru Crosstrek covers this system.
Forward collision avoidance: 2 complaints
- 2 complaints of 69 (3%) name the forward collision avoidance — forward-collision warning and automatic emergency braking.
- None of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2020 Subaru Crosstrek covers this system.
When the complaints were filed
| Year filed | Complaints |
|---|---|
| 2020 | 15 |
| 2021 | 18 |
| 2022 | 12 |
| 2023 | 7 |
| 2024 | 3 |
| 2025 | 7 |
| 2026 | 7 |
What is counted
Owner complaints filed with NHTSA for the model names CROSSTREK, model year 2020. Complaints are unverified owner reports; a recall is NHTSA's confirmed safety defect. See the 2020 Subaru Crosstrek recalls.
Frequently asked questions
What are the most common problems with the 2020 Subaru Crosstrek?
By NHTSA owner complaints, the 2020 Subaru Crosstrek's most common problem areas are the visibility/wiper (30 of 69 complaints), electrical system (11 of 69 complaints) and power train (9 of 69 complaints).
How many complaints does the 2020 Subaru Crosstrek have?
NHTSA has 69 owner complaints on file for the 2020 Subaru Crosstrek, including 6 reported crashes.
Is there a recall for the 2020 Subaru Crosstrek's problems?
NHTSA lists no recalls for the 2020 Subaru Crosstrek. Complaints alone do not trigger a free repair.