2024 Kia Sorento problems
What owners report to NHTSA, grouped by component, with the recalls that cover them.
NHTSA has 49 owner complaints on file for the 2024 Kia Sorento, filed between 2024-02-05 and 2026-09-18. The most common problem areas are the electrical system (12, 24%), engine (9, 18%) and power train (7, 14%). Owners reported 4 crashes, 1 fire and 4 injuries in these complaints. NHTSA lists 2 recalls for this model year.
Last updated: · Source: NHTSA complaints and recalls databases
2024 Kia Sorento complaints by component
| Component | Complaints | Share | Crashes | Fires | Injuries |
|---|---|---|---|---|---|
| Electrical system | 12 | 24% | 2 | 1 | 1 |
| Engine | 9 | 18% | 0 | 1 | 1 |
| Power train | 7 | 14% | 0 | 0 | 0 |
| Service brakes | 7 | 14% | 1 | 0 | 0 |
| Structure | 7 | 14% | 1 | 1 | 1 |
| Unknown or other | 7 | 14% | 1 | 0 | 2 |
| Fuel/propulsion system | 4 | 8% | 1 | 0 | 0 |
| Forward collision avoidance | 3 | 6% | 2 | 0 | 0 |
| Visibility/wiper | 3 | 6% | 0 | 0 | 0 |
| Air bags | 2 | 4% | 2 | 0 | 1 |
| Exterior lighting | 2 | 4% | 0 | 0 | 0 |
| Seat belts | 2 | 4% | 1 | 0 | 1 |
| Back over prevention | 1 | 2% | 0 | 0 | 0 |
| Engine and engine cooling | 1 | 2% | 0 | 0 | 0 |
| Seats | 1 | 2% | 0 | 0 | 1 |
A complaint can name several components, so shares can add up to more than 100%. Crashes, fires and injuries are as reported by owners.
The top problem areas, in plain English
Each summary is built from the complaint counts and NHTSA recall notices, not from individual owner stories.
Electrical system: 12 complaints
- 12 complaints of 49 (24%) name the electrical system — wiring, battery and charging, fuses, control modules and in-car electronics.
- 3 of them also name the service brakes; owners reported 2 crashes, 1 fire and 1 injury in these complaints.
- 2 NHTSA recalls cover this system on the 2024 Kia Sorento; the latest, campaign 25V006000, says: “A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights.”
Engine: 9 complaints
- 9 complaints of 49 (18%) name the engine.
- 2 of them also name the fuel/propulsion system; owners reported 1 fire and 1 injury in these complaints.
- No NHTSA recall for the 2024 Kia Sorento covers this system.
Power train: 7 complaints
- 7 complaints of 49 (14%) name the power train — the transmission, transfer case, driveshafts and axles.
- 2 of them also name the engine; none of these complaints reports a crash, fire or injury.
- No NHTSA recall for the 2024 Kia Sorento covers this system.
Service brakes: 7 complaints
- 7 complaints of 49 (14%) name the service brakes — the foot-brake system: pads, rotors, calipers, lines and ABS.
- 3 of them also name the electrical system; owners reported 1 crash in these complaints.
- No NHTSA recall for the 2024 Kia Sorento covers this system.
Structure: 7 complaints
- 7 complaints of 49 (14%) name the structure — the body and frame structure.
- 2 of them also name the electrical system; owners reported 1 crash, 1 fire and 1 injury in these complaints.
- No NHTSA recall for the 2024 Kia Sorento covers this system.
Fuel/propulsion system: 4 complaints
- 4 complaints of 49 (8%) name the fuel/propulsion system — the fuel tank, pump, lines, injectors and fuel-system controls.
- 2 of them also name the engine; owners reported 1 crash in these complaints.
- No NHTSA recall for the 2024 Kia Sorento covers this system.
When the complaints were filed
| Year filed | Complaints |
|---|---|
| 2024 | 9 |
| 2025 | 23 |
| 2026 | 17 |
What is counted
Owner complaints filed with NHTSA for the model names SORENTO, SORENTO HYBRID, SORENTO PLUG-IN HYBRID, model year 2024. Complaints are unverified owner reports; a recall is NHTSA's confirmed safety defect. See the 2024 Kia Sorento recalls.
Frequently asked questions
What are the most common problems with the 2024 Kia Sorento?
By NHTSA owner complaints, the 2024 Kia Sorento's most common problem areas are the electrical system (12 of 49 complaints), engine (9 of 49 complaints) and power train (7 of 49 complaints).
How many complaints does the 2024 Kia Sorento have?
NHTSA has 49 owner complaints on file for the 2024 Kia Sorento, including 4 reported crashes and 1 reported fire.
Is there a recall for the 2024 Kia Sorento's problems?
NHTSA lists 2 recalls for the 2024 Kia Sorento; 1 of the top 6 complaint areas have a matching recall. Recall repairs are free at a dealer; check your VIN for open recalls.