Kia Sorento recalls and complaints, 2015–2016, 2019, 2021, 2024
Every tracked model year in one table: NHTSA recalls, owner complaints and what they are about.
NHTSA lists 17 recall campaigns and 2,513 owner complaints for the Kia Sorento model years VinSnap tracks (2015–2016, 2019, 2021, 2024). The most-recalled systems are electrical system (3), fuel system, gasoline (2) and power train (2). Owners complain most about the engine (1,234), structure (271) and electrical system (257). The 2016 model year has the most complaints (1,250, next is 2015 with 750); raw counts are not adjusted for sales or years on the road. Complaints report 63 crashes, 83 fires and 63 injuries.
Last updated: · Source: NHTSA recalls and complaints databases
Kia Sorento recalls and complaints by model year
| Model year | Recalls | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|---|
| 2015 | 3 | 750 | 20 | 14 | 24 | 0 |
| 2016 | 8 | 1,250 | 29 | 49 | 19 | 0 |
| 2019 | 2 | 426 | 10 | 19 | 16 | 0 |
| 2021 | 5 | 38 | 0 | 0 | 0 | 0 |
| 2024 | 2 | 49 | 4 | 1 | 4 | 0 |
Recall and complaint counts per model year from NHTSA. Crash, fire, injury and death figures are what owners reported in their complaints, not confirmed findings. Year links open that year's specs, recall list and complaint breakdown.
Most-recalled systems
| System | Recall campaigns | Model years |
|---|---|---|
| Electrical system | 3 | 2021, 2024 |
| Fuel system, gasoline | 2 | 2015–2016, 2021 |
| Power train | 2 | 2016, 2021 |
| Seat belts | 2 | 2016, 2021 |
| Service brakes, hydraulic | 2 | 2015 |
| Trailer hitches | 2 | 2016, 2019, 2021 |
| Back over prevention | 1 | 2019 |
| Seats | 1 | 2016 |
| Suspension | 1 | 2016 |
| Vehicle speed control | 1 | 2016 |
Most-complained-about components
| Component | Complaints | Share | Year with most |
|---|---|---|---|
| Engine | 1,234 | 49% | 2016 (694) |
| Unknown or other | 403 | 16% | 2016 (165) |
| Structure | 271 | 11% | 2016 (110) |
| Electrical system | 257 | 10% | 2016 (107) |
| Power train | 239 | 10% | 2016 (125) |
| Exterior lighting | 182 | 7% | 2015 (91) |
| Steering | 126 | 5% | 2016 (80) |
| Fuel/propulsion system | 114 | 5% | 2016 (53) |
| Vehicle speed control | 98 | 4% | 2016 (62) |
| Service brakes | 64 | 3% | 2016 (23) |
A complaint can name more than one component, so shares can add up to more than 100%.
Which NHTSA model names are counted
NHTSA files recalls and complaints under exact model names. This page adds up: SORENTO, SORENTO HYBRID, SORENTO PLUG-IN HYBRID.
Frequently asked questions
How many recalls does the Kia Sorento have?
NHTSA lists 17 recall campaigns across the Kia Sorento model years 2015–2016, 2019, 2021, 2024, most often for the electrical system (3), fuel system, gasoline (2) and power train (2).
Which Kia Sorento year has the most complaints?
Of the years VinSnap tracks, the 2016 Kia Sorento has the most NHTSA complaints (1,250), ahead of the 2015 (750). Counts are not adjusted for how many were sold or how long they have been on the road.
What do Kia Sorento owners complain about most?
Across 2015–2016, 2019, 2021, 2024, NHTSA complaints most often name the engine (1,234 complaints), structure (271 complaints) and electrical system (257 complaints).
Are Kia Sorento recall repairs free?
Yes. Safety recall repairs are done free of charge by franchised Kia dealers. Recalls apply to specific build ranges, so check your VIN to see which campaigns cover your vehicle.